We’re a small shop and we read every message. Most replies go out within 24 hours, Monday through Friday (Pacific Time).
By email
- General questions, partnerships, press:
hello@proofandcrumb.com - Order help, shipping, returns:
support@proofandcrumb.com — please include your order number
Customer service hours
Monday – Friday, 9 a.m. – 6 p.m. Pacific Time.
Closed weekends and US federal holidays.
Send us a message
Prefer to write? Email us directly using the addresses above.
Mailing address
Proof & Crumb is operated by Chaomao Supply Chain Management (Shenzhen) Co., Ltd., Shenzhen, China.
Online-only; no walk-in retail location.
For returns, legal notices or a formal request requiring our registered business details, email hello@proofandcrumb.com with details and we’ll provide it.